Return Policy
Return Policy
At VLCO STUDIO, we want you to love what you ordered. If something isn't right, we're here to help.
Eligibility
- Returns are accepted within 5 days of delivery
- Items must be unused, unwashed, and in original condition
- Returns are accepted for damaged, defective, or incorrect items only
- Since our products are made-to-order, we do not accept returns for change of mind or incorrect size selection
Non-Returnable Items
- Items that have been worn, washed, or altered
- Items without original tags
How to Request a Return
- Visit our Contact page
- Include your order number, product name, reason for return, and photos of the item
- We'll respond within 1–2 business days with next steps
Refunds
- Approved refunds will be processed to your original payment method within 5–7 business days
- Shipping charges are non-refundable
Questions?
Contact us at our Contact page and we'll be happy to assist you.